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Cheated by Taste of Gold Promotion? I was ...

Question asked by gwg on Jul 2, 2013
Latest reply on Jul 6, 2013 by snyper175

I am kicking myself for letting Marriott take advantage of me.  I was cheated, plain and simple.

I have read that different members are offered different "challenges" at different times.  My challenge was to achieve 6 stays by June 30.  If I succeeded, I would maintain Gold status for an entire next year.

Given that our commitments keep us close to home, it was not easy, but I achieved 6 stays before the June 30 deadline.  (Also, to be fair, these were not all single-night stays.  Most were multiple-night stays.  So Marriott certainly profitted from my business.)

The 6th stay -- the last one I needed to achieve the challenge -- ended June 30.  That's when I checked out.

As you know, Marriott Rewards usually takes a couple of days to post stays to your account.  So my stay ending June 30 was not posted until July 2.

To my surprise and disappointment, I was too late.  The challenge was closed and I lost the opportunty to confirm Gold status.

To add insult to injury, I was immediately demoted to Silver status.

This is a clear case of bait-and-switch.  The rules said I needed 6 stays by June 30.  I did that.  Apparently, the real requirement is to complete 6 stays and have them posted by June 30.  Marriott Rewards never said that.

I feel like a fool for rushing to complete so many stays in a short period of time, and letting myself get cheated.

Next time I will know not to trust Marriott.  This time, it was too late.

Has anyone else had the same experience?  Surely I am not the only one who was cheated in this manner.