Nomination for Spirit to Serve

Discussion created by nrenk333 on Jun 28, 2013
Latest reply on Jul 1, 2013 by laurac

We want to nominate Annabel at the Fairfield Inn and Suites in Sacramento.   Annabel always has a welcoming smile on her face.  She remembers who we are and gives exceptional service.  If we know we are going to be late she will hold a room for us.   She handles the front desk in a calm and professional way.  When problems occur she calmly solves them.  We found out recently that both her mother and brother also work at the hotel.  Her mother has driven us to the airport on many occasions.  After meeting her we understand that maybe there should be a family award.  We love staying at this hotel and we have other choices but Annabel keeps us coming back