rcupadhy

Above and beyond

Discussion created by rcupadhy on Jun 6, 2013
Latest reply on Jun 7, 2013 by laurac

I travel on business about 300+ days a year, and I try always to stay with Marriott.  I just got off the phone with one of your associates named Deanna G. at your Fairfield Inn Charlotte Mooresville/Lake Norman location.  Not only was she very helpful; she offered a special incentive to stay at her property since my State Government rate is not available for the nights I need. Please share this comment with her General Manager, along with my recommendation for the "spirit to serve" award. I am very pleased with everyone at all Marriott properties, and I hope that Deanna will get special recognition for her 'going the extra mile' for me.

 

- Ram U.

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