Without fail, she's always at your service...

Discussion created by fish4stripers on Jun 7, 2013
Latest reply on Jun 10, 2013 by laurac

It would be my honor to nominate Lais S. for "Spirit to Serve" recognition. We have stayed at the Sao Paulo Renaissance many times over the past several years, and Lais has proven herself to be welcoming, helpful and sincerely happy to see us when we arrive. I have seen her have this level of interaction with every guest that she meets, whether she's up at the Club Level or down at Reception. Everyone gets her attention, her interest, and most of all her smile.