I would like to nominate Olivia D. from the Renaissance Phoenix Downtown. She is the front office supervisor after a well deserved promotion recently. I have had the pleasure of being welcomed by Olivia on multiple occasions during my Phoenix business trips over the last few years I am always greeted with the upmost professionalism, courtesy, and beautiful smile. After staying at the Camelback Inn where she used to work, I found out that she was offered a position at the Renaissance and have been staying at that facility primarily due to her tremendous attitude. I brought my wife with me for her birthday and Olivia treated her so special. I have been a platinum member for the last two years after switching over from a competitor and it is people like Olivia that keep me coming back. I only wish I could clone her for the other six states I cover for business. Thanks for a great hire and your consideration for this most deserving person.