charliematt

Super service!

Discussion created by charliematt on May 9, 2013
Latest reply on May 13, 2013 by laurac

My wife and I would like to nominate Vivian (don't know her last name), who runs the breakfast buffet at the Springhill Suites on Townplace Drive in Montgomery, Alabama for a "Spirit to Serve" award.  Vivian provided my family and I with a level of service that I don't think I've ever experienced anywhere.  She was attentive to every detail as we started our day with your buffet.  On top of that, she has the sweetest demeanor and a genuine love for serving her guest and making them feel comfortable.  We go to Montgomery several times per year and as far as I'm concerned we'll never stay anywhere else.  Marriott is extremely fortunate to have an employee such as Vivian working in any capacity!

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