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Account history?

Question asked by vermeer on May 2, 2013
Latest reply on May 8, 2013 by ab3i

Hi, perhaps I am missing an obvious feature..but I can't seem to find a history page in MR so that I can track points going in and out.  My concern is on DH's account.  His Visa Cat 1-4 cert was used, then the reservation was cancelled.  The Cat cert is not back - but it may have been converted to points.  I only see transactions with 0 points. It shows the Visa Free night with 0 points twice for the same date.  Since I cancelled the reservation using this certificate twice - I would expect to either see the certificate available for use again or the equivalent amount of points in his account.  Not sure how to ask about this if I call rewards customer service.