My own addition to the sad tale of my dear Courtyards letting us down. A few weeks ago, I received a phone call inviting me to participate in a focus group being held by a marketing company and sponsored by the Marriott Courtyard brand. Aha, I thought. What a great opportunity to share my own thoughts and those of my fellow Insiders. Prior to being signed up for the group, I was asked some questions. The first few went smoothly enough, and then I was asked my age. Proud, rather than embarrassed, I shared it with the questioner who excused himself to check on something. When he returned, he said that I hadn't made the age cut. There were no more spots for someone over 65. I guess I can understand the need to spread demographics in focus groups--we invite people to participate in them for my organization and to try to get a good representation of different geographies, types of positions, etc.--but never age! I am still working, travel fairly often, have frequently chosen Courtyards, and thought I could really add to the discussion. Not to be, though, so I am sorry I couldn't share our common complaints. How about them apples?