Two quick questions from a Rewards newbie:
When a rewards stay is book, should we expect a lower tier room because we are not paying cash?
If we are a Gold Elite member, will the hotel honor the upgrade policy during a rewards stay? So has anyone in a Gold status been upgraded during a rewards stay?
I have only used my points once and it seems I was given a lower tier room. However, I will be staying at a Ritz Carlton and it would be cool if they honored the upgrade feature. To tell you the truth, my company pays a ton of money for my rewards, because most every city I travel to has a cheaper hotel alternative, and I am not talking about Red Roof Inns. So if I work a year to accumulate points and book a great hotel and get a below par room, I might just have to change courses. I know I am savings thousands of dollars by using rewards, but who wants to stay in the worst room of any hotel. I would much rather stay in a great room at a Marriott than the worst at a Ritz Carlton.
Thanks for you replies!