mjg

Great Stay and Outstanding Profession Service

Discussion created by mjg on Mar 29, 2013
Latest reply on Apr 3, 2013 by laurac


My wife and I have stayed at the Chicago, Blloomingdale Residence Inn five times over the past few years and each stay is more enjoyable than the previous stay and the reason is simply the outstanding service provide by the General Manager Marlene L.and her well trained staff. On our most recent stay my wife left some eye medicine in the room. Upon arriving home she called the hotel and the new Assistan General  Manager (David D.) made arrangements to Fed Ex it to us. We aare always treated like family and look forward to our next stay whitch will be in May.

Outcomes