Yesterday I tried catching up on a few Insider property reviews before I forgot them altogether. This morning I logged into my personal email.... which is attached to my Marriott.com account.... and there were two emails from Marriott Customer Care Social Media. One was to the hotel, which I had given poor reviews for, directing them to contact me within 48 hours regarding my post. The other was an apology and a message saying they'd sent my post (and name) to the hotel.
I found this rather disturbing as I did not read, anywhere, that our posts would be attached to our Rewards account and actioned. I feel kind of violated.