missgee

Reviewed a Property and Received an Email

Discussion created by missgee on Mar 29, 2013
Latest reply on Apr 8, 2013 by stelzer001

Yesterday I tried catching up on a few Insider property reviews before I forgot them altogether.  This morning I logged into my personal email.... which is attached to my Marriott.com account.... and there were two emails from Marriott Customer Care Social Media.  One was to the hotel, which I had given poor reviews for, directing them to contact me within 48 hours regarding my post.  The other was an apology and a message saying they'd sent my post (and name) to the hotel.

 

I found this rather disturbing as I did not read, anywhere, that our posts would be attached to our Rewards account and actioned.  I feel kind of violated. 

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