Can you tell what happened to all the points i had last year?? i never used a single night and now they don't show.
Are you really referring to NIGHTS? Nights are accumulated throughout the year and when you exceed a status tier, some are available to "roll over" into the following year. (Search this site for rollover nights for more info).
If you are referring to POINTS - points never expire, so I would call customer care for clarification and explanation.
And nights you have accrued are reset to zero on January 1st. All you should see in your account for nights is any rollover nights as pingreeman mentions.
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