Recently gave Vacations by Marriott a try and was rather disappointed:
1) This is NOT run by Marriott, but rather some third party vendor who branded their site with Marriott
2) You do NOT earn elite nights or points for your stay (just a 5,000 bonus point award)
3) Airfare is more expensive that direct bookings, and the lowest fare class is chosen
4) Customer service is all but non-existent
Share your stories...