I would like to nominate Evangeline H., Rooms Controller for the Renaissance Washington DC Downtown Hotel for the Spirit to Serve award. My family, 2 adults and 3 teenagers, stayed at this hotel for 3 nights in late December 2012. We reserved 2 rooms and were upgraded to a suite upon arrival. We are faithful Marriott members, this was a first for us. Evangeline provided excellent service from the time we checked in. She was very welcoming and answered any questions we had throughout our whole stay. She always had a big hello and genuinely wanted our family to have a great holiday experience in Washington. Which we did and Evangeline was a part of it!