Nomination for the Spirit to Serve award

Discussion created by drobbins on Feb 26, 2013
Latest reply on Feb 27, 2013 by laurac

I would like to nominate Evangeline H., Rooms Controller for the Renaissance Washington DC Downtown Hotel for the Spirit to Serve award.  My family, 2 adults and 3 teenagers, stayed at this hotel for 3 nights in  late December 2012. We reserved 2 rooms and were upgraded  to a suite upon arrival.  We are faithful Marriott members, this was a first for us. Evangeline provided excellent service from the time we checked in.  She was very welcoming and answered any questions we had throughout our whole stay.  She always had a big hello and genuinely wanted our family to have a great holiday experience in Washington. Which we did and Evangeline was a  part of it!