I'l like to nominate Florent Alborini in Customer Services

Discussion created by mrgb on Jan 18, 2013
Latest reply on Jan 25, 2013 by laurac

I guess most nominations go to front desk / restaurant , but I'd like to nominate one of the customer services guys

I've had multiplel "point problems", which each time a quick email and he has sorted out very quickly and I've not once had to bother with the old "fax things in" he contacted the hotels directly.