I am a long time Platinum member and don’t often provide this type of feedback.
I am completing an extended stay at the Chattanooga Marriott at the Convention Center property managed by Tom U.
I would like to inform you that Tom and his staff epitomizes the Marriott Spirit to Serve creed by not only providing a comfortable place to stay but a warm and friendly atmosphere.
From the Bell Captains Desk (Patrick, Dee, Frank, Jordon et al) to the front desk (Michael, Zak, Remi, Kathleen et al) to the Concierge Lounge (Roxanne, Jamie) right thought to housekeeping, food services and maintenance the staff have made me so welcome and as comfortable as possible.
Hopefully you will recognize Tom and his staff for their outstanding contribution the Marriott brand.