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Previous reward points via Halifax Building Society

Question asked by edithlloyd on Nov 19, 2012
Latest reply on Nov 22, 2012 by absolutelegend1

Following the termination by Halifax of administering the Marriott Rewards Programme I was left with a balance of 7,491 on 30.01.12.  I subsequently re-joined when Creation took over and have today received my first account update, however this does not include my previous balance.  My question is can you please explain this for me - is it an oversight or do I have to claim them.


Thank you for your consideration


Edith Burns