"Hot Line Pro" Should Get A "Toni" Award!

Discussion created by jerrycoin on Oct 23, 2012
Latest reply on Oct 23, 2012 by laurac

This past week Toni (Don't know last name, and I never asked), really helped another Platinum member and I with a series of complicated reservations.  We had to book a series of FF's and wanted to make sure we got a group rate.  All was done by Toni with precession and professionalism.  She was patient, knowledgeable, and had a great sense of humor!


The reservations have worked out this week as I am staying in St. Charles at the FF part of this week and am attending meetings at other hotels.  While I don't know Toni's last name nor initial.  She has been in Omaha for a number of years, and in a native of Poland (One of my favorite countries) also she moved years ago from Chicago to Omaha.


Again, "Thank-you Toni", you deserve a special mention for a "Job well done"!