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Link reservation to account based on name and credit card if award number is omitted

Question asked by mcdoes on Oct 20, 2012
Latest reply on Oct 21, 2012 by mcdoes

When reservations are made without the Marriott Reward number isn't it possible to link the reservation based on the name and credit card number?


Currently a reservation under the same name and credit card is not visible within your account if the Award number is missing. This sometimes happens when making the reservation using a travel agent.