Honolulu Marriott-no real amenities

Discussion created by platinumwizard on Oct 16, 2012
Latest reply on Apr 17, 2013 by kharada46

I have reservations at the Honolulu Marriott.  I just called to ask what I can expect as far as amenities during my stay.  They told me, without much remorse or apology, that they have no Concierge Lounge and they do not have breakfast coupons for Platinum elites.  I may get a room upgrade at check in.  This is pretty weak.  I am cancelling the 2 reservations I have here as soon as possible.  Why stay here?  It is not even on the beach.  One has to cross a busy street to get to the sand and  sea.