Promotion Free Night Certificate (Cat. 1-4) expiration date extended

Discussion created by pluto77 on Sep 6, 2012
Latest reply on Sep 28, 2012 by painedplatinum


I want to report that I had an upcoming free night certificate whos expiration date was approaching (expiration date was 6 months from the date of issue).  I was unable to use the certificate due to obligations on our calendar, but didn't want to waste the award.  I contacted Marriott Rewards Customer Support at 1 801 468 4000 (8:15am - 9:00pm, Monday - Friday, US Eastern time) and asked it would be possible to receive an extension on the expiration date.  Marriott graciously re-issued the certificate with an expiration date of 6 months from the date of re-issue.


Thank you, Marriott!