Promotion Issues

Discussion created by profchiara on Aug 3, 2012
Latest reply on Aug 4, 2012 by jkernitzki

Since the previous thread was closed, I'm starting a new one.  I just checked once again and this is what I got.  Why should I have to call constantly, whether it be to get points rightly earned but wrongly posted, or to get my promotion?  In this day and age, and to the degree Marriott is email and facebook oriented, I cannot understand why I always get messages like what follows. BTW, none of the preconditions were true.



We’re sorry, but there was an error in directing you to this promotion.

The reason for this error could be:

  • You’re trying to access a miles promotion and are a points-earner, or vice versa
  • You are not eligible for this promotion
  • This promotion has expired