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E-cert question

Question asked by randyks on Jul 30, 2012
Latest reply on Jul 30, 2012 by randyks

On my profile it says I have an unused reward certificate,

03/24/2012    2012 Spring MegaBonus Free Night Certificate, Category 1-4 Hotel    —    09/30/2012 


I wasn't aware that I had one, and it expires soonish. I was trying to book a night using it to surprise my wife, but I can't get it to pop up the "Use certificate" option from the booking screen. If anyone could point me in the right direction, that would be awesome!