AnsweredAssumed Answered

Which hotels mistreat rewards members?

Question asked by deedee69 on Jul 30, 2012
Latest reply on Aug 7, 2015 by 702rugbyref

AS many hotels are franchisee of marriott, there needs to be a website that allows rewards members to post which franchise hotel to avoid if you are a rewards member expecting rewards loyaltyperks such as upgrades.  I am at a myrtle beach resort and spa at grand dunes That does not upgrade platinum members nor do they have insight into therewards program.  1. Marriott website should tell us which site is a franchise; 2. Marriott website should allow member review and feedback on the site for others to read regarding each hotel when making reservation, it should be directly available on the reservation site.


I would have been warned and avoided this hotel.