Certificate Expiration for free Cat 1-4 Hotel

Discussion created by santotrap on May 30, 2012
Latest reply on Jun 1, 2012 by johnl

As a platinum member, I would not expect having to hold over 30 minutes to speak to someone at Marriot Rewards.  I wanted to know if I can extend my certificates for a free Cat 1-4 hotel (expire May 31), even if it costs me some Marriot points to do so.   I do not want to lose these certificates as I completed the promotion last year and, when I tried to use them in North Carolina at a recent day, they told me I could not.