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Confusing Rewards

Question asked by mom_of_2 on May 22, 2012
Latest reply on May 23, 2012 by communitymanagers

When I review my account, which I have had about a year now.  There are a bunch of categories below:

 

Nights Stayed:0

Bonus Nights Earned:6

Promotional:0

Rewards Credit Card:1

Rewarding Events:0

Rollover Nights:5

Total Nights Earned this Year:6

Total Membership Nights:21

 

 

What does all this mean?!?!  What are "rollover" nights?  Bonus Nights Earned is 6 - I've only used two night stays for 10K each - but only have 17K left - where does 6 come in.   I've been using my credit card and that gets me points....is that the only way to get rooms?  A friend said that every year you have the credit card you get one free room....Is that true??  What does the Total Membership Nights mean?

 

I"m clueless as to how this all works.

HELP!

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