Above and Beyond

Discussion created by ellawoodard on May 19, 2012
Latest reply on May 30, 2012 by communitymanagers

I would like to nominate the concierge at the Marriott Park Rome for above and beyond the call of duty.  My husband became ill and required a physcian. Danielo called a physcian who arrived within 30 minutes. The doctor left me with a prescription. This occured on a Sunday the pharmacy closest to the hotel was closed. Danielo found a pharmacy that was open, he then called to speak with the pharmacist to describe what I needed. He called a taxi, gave the driver a note with the address of the pharmacy and instructions for him to wait for me to bring me back. I cannot tell you how grateful my husband and I are for this very efficient service.  It is extremely frightening to be in a foreign country and become ill. Thank God for Danielo he helped me through this entire ordeal.