Maybe it's been discussed before on MI, but lack of interest probably kept me from reading and learning more. But tonight, I signed up for facebook, just to look and see what the rage was. So far, not sure about that rage, but I will say that there was a lot more chatter on the marriott facebook pages than there is on Insiders. And it appeared that the facebook posts were getting more feedback from marriott moderators also. Maybe that's a better way to get the attention of, and feedback from, Marriott staff.