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Frequent Flyer Frustrations

Question asked by foxcode on May 10, 2012
Latest reply on May 12, 2012 by goodyear

Has anyone had a "favorable experience," trying to utilize an Air Line's Frequent Flyer Miles to upgrade from Coach to First Class? I am Philadelphia based so you can probably guess the airline. I carry two of their credit cards and am in their highest category of travelers, but unless I right a letter to their President I never seem to to get an advance upgrade and have never been able to use miles to upgrade. They always say the open seats are being held for revenue passengers. Any body have any strategies that have worked in the past? This is very frustrating.yyerNorth A