Problems using points at Boscolo?

Discussion created by profchiara on May 1, 2012
Latest reply on May 30, 2012 by profchiara

I first booked a paid stay at the  Venice, IT Boscolo - no problem.  Then since the cost was high I  cancelled and tried again using points. I had plenty and it was a Cat 7 hotel -- but suddenly it was no longer listed.  Can we not use points at Boscolo?