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48-hour Guaranteed Availability for Platinum members

Question asked by phikap1996 on Apr 20, 2012
Latest reply on Jan 2, 2013 by gemprincess

I have been trying to book a room in El Centro, CA, for 4/23, but neither the website nor the reservations phone line can help me.   Platinum reservations told me the hotel is completely booked and blocked from Platinum exceptions.  Has anyone ever seen this?  Is there a way around this?  Thanks.