A primer on how not to be greeted at check-in

Discussion created by anadyr on Apr 16, 2012
Latest reply on Jun 12, 2012 by lone6star

Checked in to the Denver area Courtyard and asked about upgrades:  Answer, nope, no keystrokes no conversation.  Points? I said yes, it was noted.


Got to room and the TV was missing many channels, and the a/c seems to be dying a slow death.


Told the front desk on the way to a meeting--same associate, her comment was "gee, most of our TVs work fine? Are you sure? (yes I am").  I guess someone could look at it.


Turns to the office, "Hey is Steve here?"  no answer.  Finally a person walks by, "where's Steve?" she asks him.  Meanwhile I ask if the TVs are HDTV?  "I have no idea" was her response.


OK, I tell her please check on the a/c and the TV.  She sighs, OK, and goes back to not checking anyone else in.


Let's grade this performance on a scale of 1 to 10.  I am guessing 1 or 2.