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Missing Marriot Rewards Activity

Question asked by mahonedj on Apr 11, 2012
Latest reply on Apr 12, 2012 by missgee

I've had a few stays at Marriot properties where the activity did not link to my account.  I'm not a points fiend, but I did go through the exercise of submitting the missed point paper work and each time the the request went unresponded to.  Feels like the submission went in to a black hole.  Any advice on how get Marriot's attention?