OK, for someone who you have corresponded with before (in this case an Ambassador). What is a reasonable response time (not resolution, just acknowledgement) ?
- 4 hours (half a business day)- Quick message that I received your email and will get back to you.3
- 24 hours - within the next business day4
- 2 business days - Hey, it's Marriott and you are lucky to get a response0
- No acknowledgement - just reply on resolution or for more information0
- All emails go tot he spam filter, all you hear are crickets.0