This poll is to attempt to get a read on how severe the post-merger glitches were perceived or experienced by MRI members and the severity of those glitches.
- Glitches? What glitches – everything seemed fine to me.13
- I had some MINOR glitches such as status/points/nights issues but am patiently waiting for these to get corrected as I know the issue is widespread and being worked on by Marriott’s IT department. I was able do business as normal and able to log in, make a reservation, check in, etc. despite these minor glitches.57
- I experienced, and I consider MAJOR glitches to be anything wrong with my status/points/nights/etc. let alone doing business as normal of booking a reservation, checking in online, etc.41
- I DID HAVE MAJOR issues with business as normal – I could not complete a reservation, I could not check in, etc., i.e., business as normal was broken.14
- Other – please comment.5