When you step into your room, how does it make you feel...a pivotal moment of your Marriot stay.
Interesting question greekbecky! Welcome back, by the way! We’ve missed having you around! You are an insightful contributor and it’s great seeing you back on the board.
I’m sure we all have our own idiosyncrasies and pet peeves. In fact, I think the latter was a subject of a pretty extensive thread some time ago. I’ll have to see if I can find it to add to your poll thread... it was a good read... seeing all the things that give people the heebie jeebies if noted in their hotel rooms.
For me, hair of any type in the bathroom is an absolute no-go. The commode should be sparkling clean. The bed should have fresh, crisp clean sheets without so much as a spot on the bedspread/comforter/duvet. Flat surfaces should have been wiped down so I don’t see fingerprints or drink rings. And, I want to see zero crumbs on the carpet - it should have been vacuumed extremely well and it’s obvious to me when that’s been done correctly. If those pretty obvious things have been done, I feel ok. I’ll be anxious to compare standard expectations with others.
Edited to add a link to a previous poll - not the thread I was looking for, but interesting in its own right.
Top Pet Peeves for Room Cleanliness
Thanks, it's great to be back...:)
Also, thank you for the link. It's late now, but I'll check it out tomorrow. I agree with your cleanliness criteria completely. Hair is a 100% no-no to see when you check into the room...ew. I can especially think of three 'ew' events I've experienced when walking into a Marriott room for the first time. Two were horribly disturbing that I would have a hard time uttering, but the third was a pair of previously worn underwear on the floor in front of the TV. I called the front desk and they sent some unfortunate individual to retrieve them. Upon seeing the underwear as he walked through the door, he stopped short and stared at them silently for what seemed a few moments. He then turns to me and said, "Are they yours?" Not why he would ask me that when I called in the first place, but he came back with tongs and carried them away, lol...so strange.
Thank you for your story.
This underwear story reminds me of an underwear story I have. I had checked into a Courtyard by Marriott - in the state of Louisiana. Underneath the bed, I found there was a pair of someone else's underwear (male shorts). I called them and they removed it. The next morning, at breakfast, the manager, not knowing who I am I don't think, decided to casually ask me "how things were" during my stay. He wished he hadn't asked when I told him about the underwear. This was in the early 2000's.
Living in Germany, I am accustomed to a very high standard of cleanliness across all brands, even discount ones. Traveling to other countries, including the States, I find the standards quite a bit lower, even in Marriotts.
In North America I found the rooms clean enough. However, if ever I feel like moving the sofa, I usually need to call in for someone to pass the vacuum cleaner underneath its original position.
This is so true. My mother is Austrian, so I spend a lot of time there and in Europe in general. The rooms are exceptionally crisp and clean...no detail is overlooked.
You know, some hotels, like the London Heathrow Marriott, every time I get a room there, it is spotless. The cleaning staff (at the London Heathrow Marriott ) are polite but not noisy in the halls (which is a VERY big deal as far as I'm concerned). Although I think it is nice that in many hotels, that they say hi to guests, I do not think a "good morning" is a good idea when you are 10 rooms down the hall.
There are several others, like the Marriott Pinnacle in Vancouver which also has a high standard.
I've only had about five instances where the room at a Marriott was "unacceptably dirty". Four of those five instances was in the state of Louisiana (no surprise there, sorry Louisiana) and once in Seattle.
There were a couple of other tiny instances where there was something, but mostly, at the hotels I stay at, they are awesome! Of course, I stay a lot t the same hotels, I like a consistently good experience.
I do try to be as neat as possible myself, but those people work hard.
When I leave some money on the bed at one of these hotels that are awesome, it is often accompanied by a note.
One great thing about the chains is their concentration on cleanliness. They’re clean every time. Yesterday I walked into my first ever Sheraton and it was as spotlessly clean as the Moxy last week, Holiday Inn Express the week before, Crowne Plaza the week before that etc, etc, etc.
I have had cause to get the cleaners back into hotel rooms twice, both at independents and once left a hotel which was no more than a filthy hovel, there was no way that room could be cleaned up. I went from there straight to the sparkly clean Marriott, somewhat further out of town, but clean. That independent hotel was later demolished. Best thing that could have happened to it.
Anyhow I’ll not vote yet. Last night I was at the Sheraton Skyline, tonight it will be the LHR Ren and Monday night the Kensington Marriott. Then I’ll cast a combined vote on all 3. Based on the Sheraton Skyline it will be “Shiny like Mr Clean”
And, favour for a favour greekbecky, and to celebrate your return to these forums, why not vote on my somewhat less worthy poll Hotel Corridor remains. Do they make you hungry? and perhaps post one of your thought provoking contributions. Welcome back to the boards, it’s great to see you back!
And sparkly clean like Mr Clean at the LHR Renaissance, too!
So just the Marriott Kensington tomorrow and I’ll be ready to vote!
Just curious, is there a reason you want to share that you are hotel hopping? I haven't stayed at the Sheraton Skyline, but I've eaten there while staying at the London Heathrow Marriott. I was at the LHR Renaissance (they were renovating at the time) one night and I've been to the Kensington Marriott too - as I recall they upgraded us to a suite. The suite was sort of in the back of the hotel, no real view, but it was nicely laid out and I remember being particularly impressed with the bathroom.
I've missed everyone...the last few months have been just been crazy with little time to spare...glad to be back!
Well my third hop of this trip and the Marriott Kensington is also Shiny like Mr Clean, so 3/3 that’s my vote!
Well, am I the only one that sees a resemblance between Bob and Mr. Clean?
Interesting poll question. A clean hotel room doesn't make me feel like a shiny Mr. Clean.... If the room is clean like it is supposed to be than that is an acceptable room if it isn't I will get the manager and have housekeeping come back and take care of any issues. I stay at a combination of Marriott brands. Can't say I've had an issue but can't say I'm overly picky either. With that being said I do travel with my own Clorox wipes to clean down the surfaces that don't get touched that often. My main issue is with outdated hotels that charge an arm and leg and still have 30 year old furniture, maintenance patchwork, fixtures barely hanging on, and carpeting long past its prime . The rooms are "clean" but the hotel either needs to be bulldozed or a massive remodel. Luckily there are few of these that still exist in my territory but they are still out there.
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