There are rumblings that courtyards has a new brand standard when it comes to toiletries. The rumor is that they are replacing individual toiletries with shower dispensers. Do you think this is a good idea? Vote and comment below.
Have seen these at SpringHill Suites, and I was grossed out by them. As erc and I discussed in a previous thread, you just never know what someone has put in those containers.
Yes, we discussed that here, because that’s the standard at Aloft
I trust the guys in my country club locker room. I know them, and we have mounted community bottles on the shower walls. That’s one thing to be sure ssindc. However, I don’t know what kind of person might have been in a hotel room before me, thus my concern. I understand the point of view, the cost and the waste, but I am creeped out nonetheless.
I guess the counter argument is that not all housekeepers change those toiletries (esp if they think they're full). I've encountered a few where it's only half full and/or clearly used. Unless if there's a seal (and none of them are), you just never know. Some teen could easily fill Paul Mitchel toiletries with mayo or something.
You could always ask the housekeeper for new toiletries, but how do you know that wasn't just reused and/or tampered with too?
Last time I checked, the Courtyard chain was still a hotel chain, not some youth hostel or public pool.
Especially Elite members have little reason to stay at Courtyard hotels, they shouldn't add another reason to look elsewhere.
I'll take the opposite position from nationwide and erc. I prefer (higher quality) liquid soaps & shampoos - assuming they upgrade - to the (generic block) products currently offered at Courtyard...
I've stayed in plenty of high-end properties with luxury products in wall dispensers (although it's more common abroad), and you particularly find it in properties with brand-name spas (that, of course, dispense their spa products). It's also quite common in spas and high-end gyms and athletic (and golf) clubs, and....
I also like that it reduces (irritating little plastic bottle and small cardboard box) waste....
To each his/her own.
While I do notice it overseas (a lot) more, I also do notice it in high end places now a days like the amex centurion lounge showers (both in sfo and hkg) where the "bottles" of shampoo, conditioner and body soap is still in large bottles but with a metal clamp (onto the wall).
God I hope so as those pesky tubes of shampoo are sometimes hard to squeeze
To the original question, I'm not keen on the idea, not because I worry about tampering, rather, I'm certain that the product quality will be lacking (I don't see the brand filling these dispensers with Paul Mitchell products). Well also, there is the sanitary factor, who/what last touched it, was it cleaned properly, okay, no, no, no on that score. I do stay at Courtyards from time to time even though it is my next to least favorite Marriott brand (TPS still gets that honor)... I don't think the dispensers would be any better or worse than what is currently offered (tiny Paul Mitchell bottles that are useless due to bottle size (long hair), ease of use (hard to squeeze, dispense due to bottle size/design), super wasteful (again, bottle size/design), and therefore I don't care for them either.) I wish that all hotels had the larger individual toiletries like those large gray tubes that I get at some brands. I'm sure I'm not going to get my way anytime soon!
They had the shower dispensers at Moxy, Times Square. I look at the newer fixtures and furnishings (or lack of) that I see in some hotel rooms now, and along with this, it's clear to me that they are just trying to shave cost. Guest experience? Say what?
pluto77 wrote: I don't see the brand filling these dispensers with Paul Mitchell products.
I don't see the brand filling these dispensers with Paul Mitchell products.
I think that if the buyer for all Courtyards worldwide asks this of Paul Mitchell, they will come up fill new packaging.
I've seen some Residence Inn's have the large Paul Mitchell products mounted in their showers.
If I only had hair
Just stayed in a new FFI (really nice) where they had the individual Paul Mitchell products, but they were almost twice the size of those silly little CY things that are impossible to dispense/squeeze. Now we’re talkin’!!!
I disliked those pesky little dispensers myself
They have these at Moxy hotels and usually at cheaper brand hotels, it seems to be more common in Europe these days and cruise liners only ever have the wall dispenser. I don't like them due to the amount of times i've seen them half filled with water to make it last longer. The house keeping that fills it up always seems to forget the products usually separate into two distinct layers of water and product.
Stayed at Courtyard in Torrance this weekend and there weren't even any bulk dispensers in the shower..although the fixture was there. I think the housekeeping staff forgot to put any bottles in there since they did after I notified the front desk.
I’ve noticed that some of the wall-mounted soap dispensers have locks on top so that guests aren’t able to open them to do whatever. Would that allay your fears nationwide?
verysuiteboy, perhaps having locks on them allays my fears about the soap dispensers. However, it only serves to confirm my fears about our society, right?... ugh
Sad but true!
Here’s an update that will affect 5 Marriott brands:
Marriott Push Toward Shower Dispensers to Reduce Waste, Trim Costs - By Glenn Hasek
Most Cruise ships already have these. It would be nice if there was some sort of seal on them to make sure someone did not tamper with the hopper. But, I always travel with all in one body wash, shampoo just in case the hotel has products i don't like.
They have this is the new AC Boston Downtown. I was actually disappointed since I liked the small AC bottles. For CY or RI, the dispensers are fine because those tiny bottles last for 2 showers!
I like the AC soaps that look like golf balls!
I wash my hair at the sink. THIS IS IMPOSSIBLE with THE SOAP DISPENSERS IN THE SHOWER. BAD IDEA, BAD, BAD BAD IDEA.
Stayed at the Courtyard in North Little Rock last Wednesday night and they still had the Paul Mitchell individual bottles.
Many hotels have these. All the ones I have seen have a non refillable container in the dispenser. When one is running low it is replaced by a brand new one. A massive saving on waste and those costly little bottles. Also why does the shampoo in the shower always run out when the nearest replacement bottle is way across the room and you are already soaking wet! Dispensers are the green choice and with all the plastic waste we are producing in the world every little saving helps.
The rumor is true in the 23 Courtyards that I have stayed at so far this year, mostly in the Midwest/NorthEast USA. And cleanliness of these units does not seem to have made it onto the maid's checklists yet.
They are pump dispensers of "product" (usually the tingly minty tea-tree shampoo products). I have never thought of putting into the containers, but they are not locked and it would be quite easy for some malicious person or bad actor to place anything and everything in those dispensers.
What I HAVE witnessed? Hairs of various lengths and colors stuck onto the sticky pump dispersal openings. EWWWWWWWWWWW!
seems more like a cruise ship than a hotel
I'm for anything with print big enough to read what it is, shampoo vs conditioner, without my glasses. They print the label is very small type. Hey, spend the extra nano-cent and print it bigger.
Same problem but I usually work on conditioner being white. Now shampoo v shower gel, without glasses who can tell! Still both seem to wash my hair the same.
The Residence Inn makes it easy. Just think head to toe. The first bottle is shampoo, then conditioner, then body wash.
I've only seen it at Residence Inn so far. Took me awhile to get used to it, but I'm OK with it.
All I can really say is YUCK and I will never use them. I don't even use the ones at my health club.
Regarding the individually packed toiletries, I always checked them to see if they were full. If so, I considered them ok to use. If not full I figured they had been used and threw them out. As for the ones I used, if not empty by the end of my stay, I took them with me, finished them at home and recycled the empty bottles.
However a few years ago I began packing my own soap, shampoo, dishwashing liquid & hand cream. My simple solution is that I don't use the convenience toiletries at all any more. (Although I do use the little bar soaps, which are drop dead simple to tell if they're used or not (but I never encountered one that was.)
When travelling I rely on my hotel to provide my toiletries. The wall mounted stuff is convenient, so yeah, I use ‘em!
Four Points also has dispensers. I forget which brand (may not be Marriott) has shampoo-and-condutioner in one.
I hated the AC golf ball soap as it was difficult to travel with it. My ritual upon arrival is to place the soap bar in the shower, along with the conditioner behind shampoo so as to grab the latter first.
Four Points does too, I dislike them. CY and FP are basically the same.
My 2 cents. I like the new courtyard dispensers. I don't like the product. SPG Dispensers always made me nervous as it was like a bicycle lock key access on top. I don't trust kids these days. For the life of me I can't figure out Courtyards lock mechanism. They use actual bottles (not built in containers). I'm sure there's a trick to remove the bottle but I couldn't figure it out!
They use Paul Mitchell product same as always but now the "upgraded" tee tree brand. Smells good I suppose. Until I realized that the minty shampoo reminded me of the stuff they use at the dentist office! Try it again for those that like and I think you'll agree ;-)
I appreciate the effort. I think they are trying. For me I'll stick to carrying my own toiletries for now.....
My last stay was at a Courtyard and I was very happy with the dispensers.
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