I belong to Award Wallet and use this to monitor all of my rewards programs. I just found out recently that my 68,961 Marriott rewards had expired even tough that is what Award Wallet is supposed to watch for. It turns out that Marriott is the only program that blocks activity from being automatically updated until you physically push an update button. This upset me as I work hard to earn and retain points for the right time to use them!
I have a cc card that gives me a free rewards night annually to offset the cost of the cc annual membership fee. I earned and used a reward night each of the last 3 years and that should qualify as activity on the account.
Does anyone know how I can get these points reinstated?