My family and I recently traveled to Cusco and the Sacred Valley as a starting point for hiking the terminal 27 miles of the Inca Trail to Macchu Pichu. We stayed at the Palacio del Inka in Cusco before starting our travels and at the conclusion. My husband and I have stayed at other luxury properties primarily in Europe, some with original Monets and Chagalls for decor.None compared to our experiences at the Palacio del Inka!
We found the staff to be extremely pleasant and accommodating, from the front desk to the concierges and without exception to every one we encountered. If we were a bit turned around, the hotel staff (including housekeeping) stopped what they were doing to personally escort us to where we needed to be. We particularly appreciated Victor's suggestions of the best money exchanges and dining, and Ingrid's great patience in helping us with our rooms.
We were upgraded for the first night of our stay to beautiful suites and treated to in room fruit and nut arrangements throughout our stay. After traveling for almost 24 hours, they were able to get us into one of the two suites by 8:00 AM, which was so very appreciated! While waiting, we were able to take advantage of a wonderful breakfast that included many continental offerings as well as a full hot menu, for a very reasonable price of $15.00/person (I have status with Marriott)
The property is very historic and unique, as it is built upon the original Palace of the Incas, where Incan royalty stayed due to its proximity to the Incan temple , Qorikancha. Not only is it architecturally interesting and significant, but the decor and artifacts are also intriguing.
At the conclusion of our trek and prior to boarding a plane for our home in Colorado, we scheduled amazing deep tissue massages at the on site spa, the Andes Spirit. What a perfect ending to an amazing vacation, made more special by the exceptional care and attention we received at this stellar hotel.