Platinum Lifetime Member a Huge disappointment with Courtyard Myrtle Beach

Blog Post created by tom.bayes on Aug 13, 2017

I am a lifetime platinum member of Marriott and this is the worst Marriott I have stayed in anywhere in the world, cockroach in our bathroom, 5:30pm room still not ready for check in, GM did not even care to answer my phone call or email about highs situation. Truly disappointing that Marriott has their name to this establishment. Average rate is $230, it is not worth $60 per night!


To make matters even worse I have emailed the GM and assistant GM if he hotel on three occasions since the stay as well as have put two phone calls into them and never a return phone call or reply to my email, talk about customer service!


Courtyard Marriott Myrtle Beach.