My husband and I spent 5 nights at the Ritz-Carlton Lake Tahoe in mid-March to celebrate our 16th anniversary. Here are my thoughts on this unique property.
Arrival: A couple weeks before our stay, the concierge emailed and offered to answer any questions. We provided our arrival and departure schedule and he arranged transportation to shuttle us from the Amtrak train station in Truckee to the hotel. When we arrived in Truckee a bit early, he himself came down to pick us up. The drive to the hotel was about 15 minutes from downtown Truckee.
We were warmly greeted at reception, but were not offered a welcome drink, despite what their website says and an open bottle of champagne and glasses behind the desk. We didn't mind much as we planned to visit the Club Lounge right away anyway.
Room: We stayed in a Club Suite Slopeside room that said had 1.5 baths, but actually had 2, as the additional bathroom near the entry also had a shower. Everything in the room functioned properly and was well cleaned and maintained. The couch and chairs were quite comfortable, and the extra closet space was appreciated with all of our winter clothes. Although the bed was nice, we both had trouble sleeping on it as it was either too hard (for me) or too soft (for him). We had a nice view from the room:
Club Lounge: We had every meal during our 5-day stay in the Club Lounge and we were not disappointed, or left hungry. The offerings here were substantial with quite a bit of variety. We stayed Sunday-Friday and there were just a few others in the Lounge initially, but then larger groups and some younger children arrived, which changed the atmosphere. Naturally, we had better service when it was slower, and when it got busy, it was hard to get someone's attention to refill our drinks with beverages from the back. They did have wines and hard liquor sitting out to serve yourself, but our favorite beverage is the Ritz Champagne, so we waited patiently for someone to serve us, which was worth it. Here are a few pictures of what they served:
Below is the sweets that were available all the time.
View from the entrance:
Fitness center: They had 4 Peloton bikes in their fitness center, and I used them a couple times. Being at such high altitude really made an difference in my breathing. I actually thought the bike was broken the first time when my heart rate spiked when just warming up. There only one other person in the fitness center both days I worked out. It was quite clean.
Spa: We visited the Spa one afternoon to take advantage of the jacuzzi and steam room. While there wasn't an attendant at the counter, we figured things out easily enough. We were the only people in the spa that afternoon.
Property pics: The entrance
The Living Room/upper lobby area
Skiing pic from Martis (backside) area:
View from Highlands Gondola that goes down to Northstar Village
Overall, this is a great property, especially if you are a skier or snowboarder, as you can literally walk out, grab your equipment, and start down the mountain. The service was overall quite good, but you just have to be sure and speak up in the Club Lounge if you'd like something different than what is set out. They seem to be happy to accommodate, as there was a family with a severe peanut allergy that received special items from the chef for every meal.