communitymanagers For some reason, this thread is not refreshing. It only shows first reply and is not sending alerts.
I noticed the same thing.
Looks as if the site isn't refreshing consistently either.....my communication information won't clear.
I got an alert on this which is the first and only one since I started the thread. communitymanagers
my communications seem to be gorked as well.
Thanks for the heads up. I've been away for a few days so any further explanation would be helpful but I'm happy to investigate. What do you mean by the thread doesn't refresh?
I started thread. One posted and when look for activity it only shows the first post and others are there. It happened on the car rental one.
I first noticed problems with this thread.
My points are not being added. Almost all alerts stopped. Communications is not being updated.
And I see that when I read an item on the communications page, it will appear as unread again once I go back to the communications. I've opened a case to investigate and will keep you posted.
This thread does not come up when ckick on Activity.
Ditto on non refresh
thanks everyone for the info and your patience - we'll keep you updated on our progress.
The site went back to normal for a brief period of time this morning, then started having the same problems again. Points aren't being credited for posting either.
I am also not seeing any new Communications on the site since yesterday morning.
Same here. I also notice the discussions feed on the homepage and even in the "discussions" tab isn't updating as it should. I think the overall posting/communications system is awry.
No fix as of yet but I'm pressing for answers . We've identified part of the problem and I'm jumping on a call in just a few to troubleshoot further. Thanks for your patience everyone!!
Haven't forgotten about this: the site will be down briefly on Monday (roughly 20 minutes) to restart and apply a code update for further troubleshooting. Happy St. Patrick's Day!
What about points that are suppose to go to our accounts due 3500 emails? When will they go to our accounts?
I have not seen them either.
Things seem to have been back to normal for the past 2-3 days now. Thanks.
Strike that. The communications seemed to have been working again over the past two days, but today it's hosed again.
Turns out we were able to get the update out this evening and will be monitoring throughout the next few days.
Points are now recording but lost points have not been posted.
Same here. I still am not receiving communication notifications either. Just gotta keep checking every single discussion I've had activity in I guess!
For the first time points are now recorded! Progress!!!
Still looking for points on my account...nothing yet!
communitymanagers Participation meter moved backward and then a while later went back. What is happening?
Retrieving data ...