Downgraded from LT Platinum to LT Gold in March 2019 - Anybody know how to get the status back again after 11 years of LT Platinum and 36 Years in the program? I checked the benefits LT Gold does not equal LT Platinum. And posts from others seem to validate we were offered a one time step-up from Platinum to Titanium ?
Seems the only answer I can get from Customer service is I have been referred to the "teach" dept. I asked what that dept was and no response. No response in a month ?????