lHave been a Marriott rewards member for awhile and got accustomed to receiving emails or looking at the Promotion page for new promotions. I had not received or seen any fall promotion, so I started looking around on internet and came across that a Fall MegaBonus was offered. Curious why I no longer receive emails or can view on the promotions page? Anyone else experience this issue?
I did reach out to Marriott through email and received very short replies, but again never answered my questions on the promotion above. Also inquired, since I just signed up, will the promotion be applied retroactively for the time frame or only count from signup date forward. I already had 8 nights within the bonus time frame and would love to receive the credit.
Very frustrated with the email customer service and thought I would join the community. Thanks for the help.