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Hi all, I am constantly having to report missing stays. Four times in the past 8 weeks alone. I always book directly through the Bonvoy App and I get emails about my stay etc. Every time I call to complain all they say is sorry thank you for being a valued platinum elite member. I have sent emails asking what the problem is, is it me, the… Show more
Joe....could you expand on "0" out your stays? What exactly are you doing and when? I'm thinking you're either separating food charges from the room charges or getting a bill every two nights? let us know, please.
