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1 Post authored by: gashf15
gashf15

"BONVOY-ED" AGAIN

Posted by gashf15 Oct 28, 2019

The Suite upgrades appear to be worthless if you use any type of discounted rate.  I was denied the Suite Awards upgrade 3 times this year, Guatemala City, Lisbon Portugal and Cincinnati.  Twice I had to demand my Suite Awards to  be returned because I wasn't given the upgrade but they took the Awards anyway.

Since the merger with SPG I'm finding our benefits are slowly being diluted.  Very disappointing.