Blog Post created by gashf15 on Oct 28, 2019

The Suite upgrades appear to be worthless if you use any type of discounted rate.  I was denied the Suite Awards upgrade 3 times this year, Guatemala City, Lisbon Portugal and Cincinnati.  Twice I had to demand my Suite Awards to  be returned because I wasn't given the upgrade but they took the Awards anyway.

Since the merger with SPG I'm finding our benefits are slowly being diluted.  Very disappointing.