I recently stayed at this property for 2 nights. The location of this property is just amazing – right in the middle of Cusco – opposite Qurikancha – regarded as the most important temple of the Incas.
This was my second Luxury Collection property and the platinum treatment and the property is just miles apart from my previous experience – the Equinox property in Vermont.
This property charges the dreaded destination fees but it’s waived on points and C+P booking. I made a C+P booking 2 days before the stay because of a last minute schedule change. I had emailed the property before hand and they did say they would waive the fees for platinum members.
Check in area:
They also offer 10% off F&B for platinum members.
At check in – I was upgraded to a Deluxe suite with 2 beds – the bed type I had initially booked but I asked for a king bed room after looking at it as it looked like 2 single beds and they gladly obliged.
We went for lunch and they gave us the new room keys when we were at lunch.
The room was a bit dark so please forgive the contrast. It had 2 balconies and it had a nice view of the Qurikancha on one side and the city on the other side.
View from the balcony:
For those who are not familiar Cusco is at a high altitude of 3400 Meters or 11200 ft. They have coco tea in the lobby to deal with the shortness of breath.
This is an old palace which was converted to a hotel and they have preserved the old Inkan palace feel. Every evening around 5 PM they organize a tour of the hotel which is usually hosted by the concierge and I would highly recommend it.
Our concierge was Jose and he did a wonderful job of narrating the history of the hotel and explaining the significance of the various artworks present through-out the hotel. The courtyard right in the middle is very beautiful – one of the best I have seen since the one in RC New Orleans.
At the end of the tour we took part in a small Inka ceremony which I thought was pretty cool.
After the tour we stopped by the bar for a lesson on how to make Pisco sours – a must have drink in Peru. I liked the taste though it did not go down well with me – I will just leave it at that.
I would recommend just trying a small glass first and not drinking too much as it’s not for the light hearted.
Since we were leaving the next day at 3 30 AM and the breakfast starts at 4 30 – yes it starts that early we asked for a box breakfast and I had asked for fruits and water for my wife who is a pure vegetarian. I got 1 apple and 2 ham sandwiches – when I complained the operator at F&B said she had mentioned that they only give single fruit and the kitchen did not listen to her instructions.
On the night we got back from Laguna Humantay we ordered room service and when I said I wanted a pizza with no cheese – yes that’s how I like my pizza she could not understand that and had someone sent over to my room to get the order. I did sense that there was a language barrier.
I ordered chicken soup as well with noodles and the noodles were raw – the waiter did offer to take if off the bill but I said its ok.
I asked for a late checkout at 1 PM and easily given.
I would definitely stay at this property again – this usually has cheaper rates than the JW which also looks pretty darn nice from the pictures. We had planned to go there for dinner for 1 night but we were too exhausted to walk.