Problems with Chase Providing Anniversary Night

Blog Post created by markerd1 on Jul 18, 2018

As a Chase customer for close to 20 years with a Marriott Visa Card, I have having a heck of a time getting them to give me what I've earned; my Free Night for my Chase anniversary.  That anniversary was in May and here we are in mid July.  What gives?  I've called them and their customer service is virtually non existence.  This is the first year that I have ever had this problem.  Oh, beside the Free night, I haven't gotten the associated 15 credit night either.  Anybody else having an issue with Chase?  Thanks