alcplatiumpremier

Marriott Customer Service, When  Where

Blog Post created by alcplatiumpremier on Sep 19, 2017

twice in the last 3 months I have called Marriott customer service to assist me with a problem at a location,

neither time have I received a return call

on Monday of this week I called at 3 pm cdt,

as of Tuesday at 4.30 pm cdt no return call still,

so, 3,000 nites at Marriott and 9 million points get you nothing, no return call, no service, no honesty, nothing,

loyalty is a one way street with Marriott, I guess that comes from the Marriott family and their one way approach

what a way to treat your best customers, Motel 6 would be proud

Outcomes